Terms of Service

01Agreement to These Terms

These Terms constitute a legally binding contract between you ("you," "your," or the "User") and Galaxy Ball ("Galaxy Ball," "we," "us," "our," or "the Company"), a United States company headquartered in Roswell, New Mexico. Galaxy Ball launched in 2026 to provide online productivity software for individuals and teams, and these Terms apply to every website, web application, product, and service that we operate, including Digital Planner Solutions, Productivity Calendar Systems, Smart Notebook Workspace, Goal & Habit Planning Tools, Task Organization Platform, Personal Productivity Templates, and Workflow & Schedule Management (together, the "Services").

By registering an account, starting a free trial, completing a purchase, or otherwise accessing or using any of the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by the policies referenced in them, including our Privacy Policy, our Cookie Policy, and our Cancellation and Refund Policy, each of which is incorporated into these Terms by reference. If you do not agree with any part of these Terms, you must not access or use the Services.

If you use the Services on behalf of a company, organization, or team, for example as an administrator of a Workflow & Schedule Management workspace, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" in these Terms include both you personally and that organization.

02Definitions

For the purposes of these Terms, the following definitions apply wherever the capitalized term appears.

• "Services" means the Galaxy Ball websites, web applications, tools, templates, content, and related support offered by the Company, including all product lines listed in Section 4.
• "Subscription" means a recurring paid plan that grants access to one or more Services for successive Billing Periods until cancelled.
• "Billing Period" means the monthly period (or, where offered and selected at checkout, the annual period) for which a Subscription fee is charged in advance.
• "Template Pack" means a set of Personal Productivity Templates purchased as a one-time digital product rather than as a Subscription.
• "User Content" means any data, text, plans, tasks, events, notes, files, or other material that you create, upload, or store within the Services.
• "Account" means the registered profile through which you access the Services, including any team seats managed under it.
• "Order" means any purchase of a Subscription or Template Pack completed through our checkout.
• "Terms" means these Terms of Service together with the policies expressly incorporated by reference.

03Eligibility and Account Registration

You must be at least 16 years of age to create an Account or use the Services. By registering, you represent that you meet this minimum age requirement. If you are 16 or older but have not yet reached the age of majority in your place of residence, you may use the Services only if a parent or legal guardian has reviewed these Terms and agrees to them on your behalf.

When you create an Account you agree to provide accurate, current, and complete information, and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account, whether or not authorized by you. You must notify us promptly using the contact details at the end of these Terms if you suspect any unauthorized access to or use of your Account.

Each Account and each team seat is personal to a single named user. Credentials may not be shared between multiple individuals, and teams must purchase a seat for each person who accesses Workflow & Schedule Management. We may refuse registration, reclaim usernames that impersonate others or infringe rights, or require re-verification of Account details where reasonably necessary to protect the Services and their users.

04The Services and Plans

Galaxy Ball provides online productivity services delivered entirely in digital form through your web browser. No physical goods are sold or shipped. Our current product lines and standard prices, all stated in United States dollars, are:

• Digital Planner Solutions — 12 USD per month, a structured digital planning environment for daily, weekly, and monthly planning.
• Productivity Calendar Systems — 10 USD per month, scheduling and time-blocking tools built around a flexible calendar core.
• Smart Notebook Workspace — 9 USD per month, a connected note-taking workspace for capturing and organizing ideas.
• Goal & Habit Planning Tools — 7 USD per month, goal-setting frameworks, habit trackers, and progress reviews.
• Task Organization Platform — 13 USD per month, list, board, and priority views for managing personal task workloads.
• Personal Productivity Templates — 24 USD per pack, a one-time digital purchase of ready-made planning templates.
• Workflow & Schedule Management — 18 USD per user per month, shared workflows, schedules, and coordination tools for teams.

The prices displayed at checkout at the time you place an Order are the prices that apply to that Order. We may modify, add, or retire features of the Services over time, provided that changes during a paid Billing Period do not materially reduce the core functionality you paid for. Applicable sales or similar taxes may be added at checkout where required by law.

05Free Trials, Subscriptions, and Billing

Eligible Subscription plans include a 14-day free trial. Trials are intended for new customers, and unless we state otherwise, each person is entitled to one free trial per product. If you do not cancel before the trial ends, your Subscription begins automatically and the payment method on file is charged for the first Billing Period.

Subscriptions are billed monthly in advance in USD and renew automatically at the end of each Billing Period until you cancel. Where indicated at checkout, annual billing may be offered at a discount; annual plans are billed in advance for a full year and also renew automatically. By starting a Subscription you authorize us and our payment processors to charge your chosen payment method the applicable fees, together with any applicable taxes, at the start of each Billing Period.

If we change the price of a Subscription, we will notify you at least 30 days in advance by email or in-app notice, and the new price will take effect at the start of your next Billing Period. If you do not agree with a price change, you may cancel before it takes effect. If a renewal charge fails, we may retry the charge, ask you to update your payment method, and suspend access to paid features until payment is received. You remain responsible for amounts due for Billing Periods that have already started.

06Cancellations and Refunds

You may cancel any Subscription at any time from your Account settings. Cancellation takes effect at the end of the Billing Period that has already been paid: you keep full access until that date, no further renewal charges are made, and no partial or pro-rated refunds are issued for the remainder of a period that has begun.

Monthly Subscription fees are non-refundable once a Billing Period has started, except in the following cases:

• Verified service defects — a material fault in the Services, confirmed by our team, that prevented reasonable use and that we could not remedy within a reasonable time.
• Duplicate or erroneous charges — billing errors such as being charged twice for the same period or charged after a properly completed cancellation.
• Legal requirements — situations in which applicable consumer protection law grants a mandatory refund right that cannot be waived.

Annual plans are fully refundable within 14 days of the charge. Template Packs, being one-time digital purchases, are refundable within 14 days of purchase only if the files have not been downloaded or accessed, or at any time if a pack is defective and we cannot deliver a working replacement. Full procedures, timelines, and examples appear in our Cancellation and Refund Policy, which forms part of these Terms.

07Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. In particular, you must not:

• use the Services in violation of any applicable law or regulation, or to plan, promote, or carry out unlawful or fraudulent activity;
• upload or store User Content that infringes intellectual property rights, violates privacy rights, or is defamatory, hateful, or otherwise unlawful;
• upload malicious code, or probe, scan, or test the vulnerability of our systems without written authorization;
• attempt to gain unauthorized access to any Account, system, or data, or interfere with or disrupt the integrity or performance of the Services;
• scrape, harvest, or bulk-extract data from the Services, or access the Services by automated means outside features we provide;
• resell, sublicense, rent, or otherwise commercially exploit the Services, or share a single seat between multiple people;
• circumvent usage limits, trial restrictions, or billing mechanisms, or misrepresent your identity to us or to other users;
• reverse engineer, decompile, or disassemble any part of the Services except to the extent such restriction is prohibited by law.

We may investigate suspected violations and take any action we reasonably consider appropriate, including warning, suspending, or terminating Accounts, removing content, and reporting unlawful conduct to law enforcement.

08User Content

You retain all ownership rights in your User Content. Galaxy Ball does not claim ownership of the plans, tasks, notes, events, or files you create or store in the Services. So that we can operate the Services, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, back up, and display your User Content solely as necessary to provide, maintain, secure, and improve the Services, and to display it to you and to anyone you deliberately share it with, such as teammates in a shared workspace.

You are solely responsible for your User Content, including having all rights needed to store and share it. We do not routinely review User Content, but we may remove or restrict access to content that we reasonably believe violates these Terms or applicable law. Export tools are available at any time so you can download a copy of your data, and we encourage you to keep your own backups of information that is important to you.

09Intellectual Property and Feedback

The Services, including all software, designs, interfaces, text, graphics, template structures, and the Galaxy Ball name and branding, are owned by the Company or its licensors and are protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal productivity or your organization's internal business purposes.

Template Packs are licensed, not sold. Your license to a purchased Template Pack permits you to use, adapt, and fill in the templates for your own planning. You may not resell, redistribute, publicly share, or repackage templates, whether in original or modified form, or represent them as your own work. Except for the rights expressly granted in these Terms, no rights in the Services are transferred to you.

If you send us suggestions, ideas, or other feedback about the Services, you grant us a perpetual, irrevocable, royalty-free right to use that feedback for any purpose without obligation or compensation to you.

10Third-Party Services

The Services may interoperate with third-party products, such as external calendar providers, cloud storage services, or communication tools, where you choose to connect them. Your use of any third-party service is governed by that third party's own terms and privacy practices, which we do not control. We are not responsible for the availability, accuracy, or conduct of third-party services, and enabling an integration is at your own discretion and risk.

Payments are handled by established third-party payment processors. We do not receive or store full payment card numbers; the processor's terms apply to the processing of your payment transactions in addition to these Terms.

11Disclaimers of Warranties

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Galaxy Ball disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Services will meet your specific requirements.

Our tools support planning and organization, but we make no promise about the outcomes you will achieve. Productivity results depend on how you use the Services, and nothing in the Services constitutes professional, financial, medical, or legal advice. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you; in that case, any mandatory warranties are limited to the shortest period allowed by law.

12Limitation of Liability

To the fullest extent permitted by applicable law, Galaxy Ball and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, or data, arising out of or in connection with the Services or these Terms, even if we have been advised of the possibility of such damages.

To the same extent, our total aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the total amounts you paid to Galaxy Ball for the Services in the 12 months immediately preceding the event giving rise to the claim, or (b) 100 USD. The limitations in this section apply regardless of the theory of liability, whether contract, tort, negligence, strict liability, or otherwise, and even if a limited remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot lawfully be limited, including liability for fraud or for willful misconduct, or restricts consumer rights that apply to you by mandatory law.

13Indemnification

You agree to indemnify, defend, and hold harmless Galaxy Ball and its officers, employees, and agents from and against any claims, demands, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to (a) your User Content, (b) your use or misuse of the Services, (c) your violation of these Terms, or (d) your violation of any law or of the rights of any third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense. This obligation survives termination of these Terms.

14Suspension and Termination

We may suspend or restrict your access to the Services, or terminate your Account, if you materially breach these Terms, if your use creates security, legal, or operational risk, if required by law, or if fees due remain unpaid after notice. Where reasonable, we will notify you and give you an opportunity to remedy the issue before termination. You may stop using the Services and close your Account at any time from your Account settings.

Upon closure or termination of your Account, your license to use the Services ends and outstanding amounts for Billing Periods already started remain payable. You can export your data at any time before closure. After your Account is closed, we retain your data for 60 days, during which you may contact us to reactivate the Account or complete an export; after that 60-day period the data is deleted as described in our Privacy Policy. Sections of these Terms that by their nature should survive termination, including Sections 8, 9, 11, 12, 13, and 16, will survive.

15Changes to the Services and These Terms

We are continually developing the Services and may change, add, or discontinue features, provided we do not materially reduce the core functionality of a paid plan during a Billing Period already paid for. We may also revise these Terms from time to time, for example to reflect new features, changes in law, or improvements in clarity.

If we make material changes, we will provide at least 30 days' notice by email or prominent in-app notice before the changes take effect, and we will update the "Last updated" date at the top of this page. Your continued use of the Services after the effective date of revised Terms constitutes acceptance of them. If you do not agree with the revised Terms, you must stop using the Services and may cancel your Subscription before the changes take effect; if a material change is detrimental to you, you may cancel and receive a pro-rated refund of prepaid fees for the unused remainder of an annual plan.

16Governing Law, Disputes, and General Provisions

Governing law. These Terms and any dispute arising out of them or the Services are governed by the laws of the State of New Mexico, USA, without regard to its conflict-of-laws rules, and subject to any mandatory consumer protections of the place where you live.

Informal resolution first. Before starting any formal proceeding, you agree to contact us using the details at the end of these Terms with a written description of the issue, and both parties agree to attempt in good faith to resolve the dispute informally for at least 30 days from the date of that notice. Most concerns can be resolved quickly this way.

Courts. If a dispute is not resolved informally, it must be brought exclusively in the state or federal courts located in the State of New Mexico, and both parties consent to the personal jurisdiction and venue of those courts, except where mandatory law gives you the right to sue elsewhere.

General. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of the right to enforce it later. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. These Terms, together with the policies incorporated by reference and your Order details, constitute the entire agreement between you and Galaxy Ball regarding the Services and supersede all prior agreements on that subject.